Coordinator, Interrupted Trip Expenses

The Coordinator, Interrupted Trip Expenses (ITE) is responsible for review, approval and processing of all ITE related invoices associated with Guest reaccomodation. They accurately reconcile and report Interrupted Trip Expenses for all airports in our system from multiple sources including other airlines, automated amenities or via our automated re-booking engine. They utilize trends to make recommendations for system and process improvement.

• Produce daily report of Interrupted Trip Expenses that were incurred by reaccommodating Guests due to cancelled or delayed flights.
• Manipulate and consolidate data from various sources into a standardized format.
• Ensure validity of submitted vendors and set up new vendors, as needed.
• Identify and validate trip interruption reason for Guests, along with categorical information (PNR, Flight Number, Route, type of expenses).
• Prepare and distribute summarized reports to Management in various different formats.
• Identify trends and conduct root cause analysis to reduce ITE cost and provide suggested solutions to Leadership.
• Provide ad hoc reporting when needed.
• Central point of contact with vendors and Airport Leadership for issues related to ITE processing.
• Validate and process all ITE-related invoices.
• Ensure accurate and timely processing of all invoice payments.
• May perform other responsibilities as assigned. Responsibilities and duties may change when circumstances dictate (e.g., emergencies change in workload, rush jobs or technical developments).

• Bachelor’s degree or equivalent experience required.
• 3-5 years’ experience required.
• Proficient in Microsoft Products such as Excel, Flow, SharePoint and PowerBI.
• Knowledge of Standard Airport Procedures. 
• Highly analytical thinker.
• Ability to work independently.
• Natural curiosity to dig deeper into data and create solutions.
• Ability to organize information effectively to be presented at all levels of the organization.
• Domestic & International travel under 10 of time.

We offer a competitive salary and comprehensive benefits to our team members including medical, dental, STD, LTD, life insurance, 401(k), paid time off, travel benefits and much more. We strive to maintain a professional, yet friendly environment and promote professional and career development for our Team Members.

At Spirit, our mission is to deliver the best value in the sky and be the most successful airline on Earth! We are leaders in providing customizable travel options and make it possible for our Guests to venture further and discover more than ever before by serving destinations throughout the U.S., Latin America, and the Caribbean! Imagine making your mark on an organization introducing 100’s of new aircraft that will double our fleet!  

• Fly With A Winner: We are proud to be recognized by LinkedIn as a Top Company in the Travel & Hospitality industry. Our constant growth and improvement mean boundless career opportunities. Team Members develop their careers rapidly while building key skills that drive long-term success.
• The Giving Spirit: We are committed to inspiring positive change in the cities where we work and live.  That starts with giving back through Corporate Social Responsibility and The Spirit Airlines Charitable Foundation.
• Be Yourself: We want Team Members to feel empowered to bring their whole self to work and contribute to our success – that’s why we’re committed to building progress in the areas of Diversity, Equity, Inclusion and Belonging. Our Spirit Family is strong, not despite our differences, but because of them.
• Travel The World: We offer competitive base salaries with robust health & welfare benefits, including travel & flight benefits for you and your family.

Spirit Airlines is an Equal Employment Opportunity employer.  All aspects of employment are governed on the basis of merit, competence and qualifications without regard to race, color, religion, sex, national origin, age, disability, veteran status, sexual orientation, gender identity or any other category protected by federal, state, or local law.