Project Manager/Sr Project Manager, IT

Are you ready to explore a world of possibilities, both at work and during your time off? Join our American Airlines family, and you’ll travel the world, grow your expertise and become the best version of you. As you embark on a new journey, you’ll tackle challenges with flexibility and grace, learning new skills and advancing your career while having the time of your life. Feel free to enrich both your personal and work life and hop on board!

• ​This job is a member of the Information Technology Team within the Information Technology Division.
• ​As a member of our Product Agility team, you will be part of a multi-year technology transformation program where we are focused on transforming the American Airlines IT organization in many ways, anchored by our corporate vision and mission. Across six workstreams, we are driving resiliency in delivery, excellence in engineering, and modernizing our technology. Your role in support of this journey is driven by working directly with key stakeholders to make strategic decisions that align to our labor transformation enabling a globalized workforce with new roles, responsibilities and tiles across IT.

• ​Build strong relationships with key stakeholders, including IT leaders, business partners, and team members across the company
• Positively influence stakeholders on the transformation strategy by managing expectations, resolving conflicts and ensuring alignment to the transformation goals
• Develop and execute comprehensive delivery plans, including timelines and milestones with reporting on progress, potential risks and mitigation strategies
• Prepare project updates and presentations for leadership and facilitate content review during large stakeholder engagements
• Utilize effective change management to minimize resistance, maximize adoption, and generate support of new processes, technologies, and strategies across the organization
• Maintain effective communication channels that allow for a supportive feedback process
• Partner with internal finance teams to establish, maintain and report on project spend
• Use data to define project baselines, measure outcomes, share insights, and prioritize delivery
• Practices agility by continuously evaluating delivery to maintain focus on the highest value drivers for the organization
  

Minimum Qualifications- Education & Prior Job Experience

• ​Bachelors degree in Computer Science, Computer Engineering, Technology, Information Systems (CIS/MIS), Engineering or related technical discipline, or equivalent experience/training
• 3 years of progressive broad-based information systems and business experience
• 3 years of experience managing and delivering mission-critical, high-availability large and small IT development projects using structured project management and system development methodologies

Preferred Qualifications- Education & Prior Job Experience

• ​3 years of experience in Agile methods and mindset as an approach to software development
• 5 years of progressive broad-based information systems and business experience
• 5 years of experience managing and delivering mission-critical, high-availability large and small IT development projects using structured project management and system development methodologies, such as Agile/Scrum
• Airline Industry experience
• Experience determining Product Market fit and defining a Go-to-Market strategy
• Demonstrate familiarity with Agile Product Management tools
• Experience leading or working within large enterprise transformation towards Agile and DevOps
• Deep product management acumen
• Proven ability to manage internal and external resources, as well as manage relationships with 3rd party providers and partner

Skills, Licenses & Certifications

• ​Relevant certifications in Product Management/Product Delivery field
• Has strong knowledge/expertise of product domain including the business model. constraints, regulations, user experiences. Etc.
• Demonstrated ability to solve, and to lead others in solving, complex analytical problems
• Willingness to take calculated risks
• Ability to build and facilitate relationships at all levels of the organization, both internally and externally
• Self-driven with a natural aptitude for engaging employees in multiple workgroups
• Leadership skills: team-focused with high energy and a positive attitude
• Proficiency in Microsoft Office Tools (PowerPoint, Word, Excel)
• Excellent verbal and written communication skills, with ability to effectively and clearly communicate a strategic vision; ability to communicate technical concepts to both engineering and non-technical audiences

Feel free to take advantage of all that American Airlines has to offer:

• Travel Perks: Ready to explore the world? You, your family and your friends can reach 365 destinations on more than 6,800 daily flights across our global network.
• Health Benefits: On day one, you’ll have access to your health, dental, prescription and vision benefits to help you stay well. And that’s just the start, we also offer virtual doctor visits, flexible spending accounts and more.
• Wellness Programs: We want you to be the best version of yourself – that’s why our wellness programs provide you with all the right tools, resources and support you need.
• 401(k) Program: Available upon hire and, depending on the workgroup, employer contributions to your 401(k) program are available after one year.
• Additional Benefits: Other great benefits include our Employee Assistance Program, pet insurance and discounts on hotels, cars, cruises and more

From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines. Our 20+ Employee Business Resource Groups are focused on connecting our team members to our customers, suppliers, communities and shareholders, helping team members reach their full potential and creating an inclusive work environment to meet and exceed the needs of our diverse world.

Are you ready to feel a tremendous sense of pride and satisfaction as you do your part to keep the largest airline in the world running smoothly as we care for people on life’s journey? Feel free to be yourself at American.