Operations Supervisor

As an Operations Supervisor, here is what you’ll be doing at the core, day to day.

• Supervising assigned aircraft maintenance employees.
• Responsibility for the daily and overall operations of the aircraft maintenance department - to include: safety, schedules, personnel and quality.
• Encourage and promote a safe work environment by supervising a safety/security program which includes operation of support equipment, aircraft systems, 5S, general housekeeping and lean manufacturing.
• Responsible for coordinating unscheduled aircraft maintenance and work performed at a location other than the Repair stations fixed location.
• Supervise the performance of maintenance and ensure work is performed in accordance with Repair Station / Quality Manual, Site Operating Procedures and FARs.
• Ensure regular established safety/security audits are conducted and discrepancies are addressed.
• Oversee and manage the resources to maximize productivity and minimize DOI.
• As required, submit requests for engineering support (REDs, RFEs, SRPSAs and installs) in direct support of operations for all product lines.
• May be required to act on behalf of Customer Project Manager during absence.
• May be required to support UMT, including, for example, coordination of tooling and parts, scheduling personnel, and aircraft return-to-service.
• Administer team related policies & procedures.
• Coordinate technical shop floor issues, such as engineering, specialized tooling requirements, etc.
• Perform supervisory responsibilities for assigned employees and area(s) for but not limited to:
• Time keeping; ensure employee hours are accurate and track attendance.
• Approve timecards, employee leave and vacation requests.
• Performance management program and 30/60/90-day reviews
• Opportunity for professional development and training
• Personnel decisions around hiring, disciplinary issues, salary adjustments
• Facilitate DMM meetings with all departments & shops.
• Monitor housing and facilities for compliance with 14 CFR 145.103 and report any insufficiency.
• Identify and communicate best practices & champion continuous improvement initiatives.
   

Here’s what is required to succeed as an Operations Supervisor.

• Minimum of 3 years’ experience performing aircraft heavy/line maintenance.
• Minimum of 2 years leadership / supervisory / lead experience – preferably within aircraft maintenance.
• Possess an A&P license or otherwise appropriately certificated under FAR part 65.
• Working knowledge of applicable Federal Aviation Regulations, for example: part 91, 121, 135, and 145
• Working knowledge of aircraft maintenance inspection programs for jet aircraft
• Working knowledge of Environmental, Health & Safety rules and regulations as they apply to workplace, safety and environmental aspects of aircraft maintenance operations.
• Customer service mindset and approach with communications (verbal & written) and when needing to defuse situations with internal and external customers.
• Demonstrated leadership and coaching skills; able to develop people / team.
• You have planning and organization skills necessary to plan, prioritize and coordinate workload of assigned employees within a multiple project setting.
• Intermediate PC computer skills: Word, Excel, PowerPoint, Outlook, and web-based applications used to manage the maintenance work.
• Associate or bachelor’s degree is preferred.
• Experience in project management is preferred.
• Working knowledge of ISO/OHSAS management system and resources is preferred.
• Enjoy working on commercial aircraft, growing professionally and being part of a team passionate about CRJs.

Join us…here’s the why.

Do want to make valuable contributions with top leaders & customers in the industry? Do you seek a fulfilling career as an Operations Supervisor? If yes, you’ve landed at the right place. At MHIRJ we value your contribution to our team. We provide robust benefits for you & your family, as well as career growth.

Who we are.

On June 1, 2020, MHI acquired the CRJ Series program, which marked the opening chapter of MHIRJs story. Built on the solid foundations already in place, and with the strong support of the MHI group of companies, the MHIRJ team is committed to serving the regional aviation market and becoming a platform for growth in the industry. MHIRJ has the largest operating base of regional aircraft in the world with service centers situated in Bridgeport, WV and Tucson, AZ.  We partner with regional airlines (our customers) to provide safe and reliable aircraft services, which in turn allow our customers to connect people to their destinations. We provide MRO services for our customers. MHIRJ’s network of service centers, support offices and parts depots are positioned in important aviation hubs in the U.S., Canada, and Germany. Exciting, isn’t it?