The Manager, Aftermarket Sales, is responsible for the management of the Regional Sales Manager team. The responsibilities include leading the sales team in international customer sales activities, focusing on selling maintenance, modifications, and other BAS service offerings as applicable.
In your role, you will:
• Support the Regional Sales Managers (RSMs) to strategically market, sell and negotiate the following after-market services to meet or exceed assigned goals:
- After-market maintenance and modifications for the BAS Service Center network.
- Smart Services and other Program offerings.
- Promote and sell any new products and service offerings, as introduced by Bombardier and our Partners.
- Continuously promote and sell the value of the OEM.
- Maintain accurate knowledge of competitor offerings and market requirements.
• Review Sales Pipeline with RSM’s in region to ensure accuracy and completeness.
• Review SOP with RSM’s in region on a regular basis. Provide guidance on increasing pipeline volume and closing deals. Elevate any concerns as required.
• Routinely visit strategic customers to build and maintain profitable long-term relationships. Provide support for their services needs with a goal of increased market share.
• Develop tailored sales strategies to attract new customers and increase sales capture for Bombardier’s existing customer base by:
- Profiling to understand customer operational needs.
- Consulting with A/C owner/operator to define parts and service needs in ensuring competitive, accurate, and timely proposals are presented.
- Lead commercial negotiations with customers and internal departments regarding pricing, downtime, incentives, and customer part provisioning.
- Initiate and drive campaigns within the team and in alignment with the VP Service Sales
• Participate in Bombardier and industry trade shows, as required.
• Actively support the optimization of sales processes and tools to bring about continuous improvement.
• Within the established guidelines, manage non-labor expense budget and submit expense reports in a timely manner.
• Assist in quarterly RSM compensation review.
• Other project work supporting the overall targets of Bombardier Service Sales.
• Ensures all BAS Service Centers are at full capacity throughout the network in coordination with the other Sales Managers and Service Centre Managers