Core Responsibilities:· Manages execution of daily contract review, new order entry, contract administration, contract negotiation, and RFQ/Quoting/Proposal activity through the contracts life cycle.· Lead contract drafting and negotiation activity for all Barnes Aerospace opportunities both new and
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Contracts & Customer Service Manager

Barnes Aerospace • 
East Granby, Connecticut, United States
Position Type: Permanent
Job Description:

Core Responsibilities:

· Manages execution of daily contract review, new order entry, contract administration, contract negotiation, and RFQ/Quoting/Proposal activity through the contracts life cycle.

· Lead contract drafting and negotiation activity for all Barnes Aerospace opportunities both new and legacy for the respective division.

· Review POs, Contracts, and LTA (long-term agreement) documents for new orders and issue discrepancy letters to customers for any items on POs not meeting quote or agreement; to include dissemination of contract requirements terms, and conditions and guidance to functional areas.

· Review and analyze customer schedule changes to understand impact on sales plan; coordinate and submit any pricing changes required by customer changes.

· Implement initiatives to meet all federal statutory and regulatory requirements and Barnes policies regarding export compliance and federal acquisitions. Ensure small business plans and reporting are completed as required.

· Serve as Division Export Compliance Administrator (DECA). Administer all export activity (both Defense and Commercial) including training; shipping; contract review; license and agreement preparation and submittal and foreign visitor screening and employment plans Ensure that any export compliance issues are addressed during the quoting process to customers.

· Prepare monthly and quarterly reports for divisional and group initiatives. Generate and maintain customer satisfaction metrics for the respective division.

· Coordinate with division management and operations personnel to execute the monthly sales plan and its impact on customer requirements.

· Own backlog validity and integrity in compliance with SEC and BGI policy and guidelines. Analyze backlog to ensure that configuration changes are handled timely and accurately to reflect the actual backlog.

· Compile data to capture outstanding monies from customers when termination occurs in conjunction with the Sales and Division Managers termination negotiations.

Qualifications:

· 2+ years of supervisory experience with team-oriented leadership skills required.

· 5+ years of experience in a contract management/ account management-related position in a manufacturing environment.

· Contracts experience with commercial, international, and direct and indirect government contracts. FAR, DFARS knowledge a plus.

· Strong analytical ability with excellent attention to detail, follow-up and organizational skills.

· Impeccable integrity; superior communication and interpersonal skills; ability to effectively tailor messaging with and for all levels of the organization.

· Familiarity of lean process management to enable continuous improvement.

· Understanding of bid and contract language and standard procedures.

Education Requirements:

· B.S. degree in related business or technical discipline. Masters degree preferred.

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