Job Description SummaryAt Avio Aero, a GE Aviation Business unit, we’ve been reimagining the power of flight for more than 100 years. We are specialized in the design, production and maintenance of components and systems for both the civil and military aviation. In this role you will be the main Pro
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Customer Quality Engineer

GE Aerospace • 
Torino, Piemonte, Italy
Position Type: Permanent
Job Description:
Job Description SummaryAt Avio Aero, a GE Aviation Business unit, we’ve been reimagining the power of flight for more than 100 years. We are specialized in the design, production and maintenance of components and systems for both the civil and military aviation.

In this role you will be the main Product Quality point of contact for an external European Customer cluster. You will have to know and understand the Customers contracts and requirements and what drives impact for the Customers.
In such role you will also operate as operational support to make sure Customer’s quality requirements are flowed down and understood within the CoEs.

Job Description

Essential Responsibilities

  • Guarantee Customer satisfaction through contracts knowledge and application

  • Knowledge and application of the RTV process, robust RCCA deployment

  • Being Customers main point of contact for Quality escapes or other information needed to support Customer’s operations

  • Update Customers in a timely fashion regarding the status of quality issues or any requests

  • Address customer issues in a timely manner to ensure customer satisfaction

  • Coordinate with Plant Quality Leaders to discuss and resolve product quality issues raised by customers

  • Participate in product quality planning and control process based on customer’s specifications and requirements

  • Inform product quality management team regarding customer feedback and expectations on product’s quality

  • Prepare and update all necessary quality reports as required by customers

  • Support Customer audits and work with Quality System to improve QMS based on audit results

Qualification/Requirements

  • Bachelors Degree in Engineering, preferably Mechanical, Aeronautical or Industrial Engineering from an accredited university

  • Experienced, with a background in Quality and/or Manufacturing

  • Ability to communicate clearly and well with external Customers and internally in the Organization

  • Ability to read and comprehend technical drawings and related norms and specifications

  • Fluent Italian and English, both written and oral

  • Work Visa, in accordance with local regulation, is required

Desired Characteristics

  • Strong oral and written communication skills

  • Strong interpersonal and leadership skills

  • Ability to influence others and lead small teams

  • Effective problem identification and solution skills

  • Previous experience in Product quality is preferred

Total Rewards

At Avio Aero, we understand the importance of Total Rewards. As a new joiner to Avio Aero we are pleased to offer the following welcome benefit plan:

  • Performance related bonuses and local bonus scheme

  • Flexible benefits platform

  • GE Aviation share plan

  • Life and injury insurance

  • Private medical cover  

  • Employee assistant program

  • Employee special awards (service and recognition)   

  • Local special agreements and discounts

  • English and languages training for you and one member of your family

  • Technical, Leadership and development trainings

Inclusion & Diversity

Avio Aero is proud to be an Equal Opportunity Employer and we are strongly committed to maintain an inclusive and diverse environment. Every employment decision is taken regardless to national or ethnic origin, religion, sexual orientation, gender identity or expression, age, disability, etc.

We are not all the same. Just be Yourself AvioAero!

Additional Information

Relocation Assistance Provided: No

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