Workforce Resourcing and Capacity Analyst

Flexible Work Agreement TypeRemote / Travail à distance

Posting End Date2024-10-07

Job GradePIPSC-2

Pay Range$88,191 - $110,790

Job SummaryWorkforce Resourcing and Capacity Analyst is responsible for working with data and information and translating them into a compelling story. The Analyst works with large ambiguous concepts and datasets and collaborates with team members to build deliverables on a day-to-day basis. The role is also responsible for analysing and interpreting internal data while incorporating external research. The Analyst researches and develops an understanding of key industry events; identifies trends and relationships within the data; creates, edits and participates in client presentations; collaborates with team members and business subject matter experts on research questions / interviews and ad hoc projects; supports efforts in the development of new models, reports, processes or system approaches.

Job Description

What NAV CANADA offers you:

• Challenging, team-oriented work environment
• Competitive compensation and flexible benefits
• Defined benefit pension plan
• Opportunities for growth and development
• Flexible work arrangements
• Diverse and inclusive workforce

Job Description

Key Accountabilities:

• Identify, acquire and validate data from internal and external data sources, perform statistical and data analysis, create reports and visualizations.
• Apply data in measuring against KPI performance and assess for actionable opportunities and insights.
• Conduct research projects and studies to provide both qualitative and quantitative analysis on complex issues impacting resourcing and capacity of the workforce within the context of the aviation industry.
• Support the continued implementation of planning frameworks and corresponding initiative assessments by overseeing and conducting research, interviews, tool/process building and fact-based quantitative analysis.
• Prepare presentations and develop reporting mechanisms to communicate identified trends and patterns to stakeholders.
• Analyze the current technology processes and recommend process or technology improvements to improve quality, increase efficiency, or improve client service.
• Interpret, validate and report on current, historical and forecast data in support of Workforce Planning and Resourcing and Capacity activities through the application of various analytical and statistical techniques across the company.
• Provide advice, statistics and guidance to management with respect to resourcing and capacity planning.
• Support identification of key industry dynamics that may impact the business over the planning horizon and provide updates to the quarterly financial forecast.
• Ensure the timely production, maintenance and reporting of performance metrics data providing support to the organization.
• Support sophisticated analysis, drawing on a wide variety of data sources and advanced analytical methods, presented in a fashion that they can be communicated to a wide variety of audiences with minimal guidance or supervision.

Job Requirements

Education:

University/ Bachelor’s degree specialized in Business, Economics, Finance, Statistics, Mathematics or Analytics, or equivalent combination of education, training, and experience.

Experience:

• 2-4 years of relevant work experience in applying primary research and/or statistical/analytical tools to solve research/practical problems;
• Experience conducting or participating in quantitative and qualitative research and studies, analyzing and synthesizing results and developing various means of communicating the process and meanings of outcomes (summary reports, presentations, briefings);
• Experience organizing statistical and research-based information for presentation in the form of reports and recommending improved methods of work, enhancing the quality and efficiency of reporting;
• Experience working with a range of data and analytical concepts and methodologies, including:
  • Primary research - surveys, interviews, observations;
  • Financial modelling;
  • Forecasting / econometrics.

Knowledge:

• Knowledge and understanding of the techniques and practices of data collection, manipulation and validation, the organization of information for reporting purposes.
• Knowledge of desktop software and modeling tools and the ability to interpret and evaluate data for consistency.
• Knowledge of Excel, Power BI, PowerPoint and other reporting and presentation software.
• Working knowledge of statistical analysis tools and software.
• Knowledge of developing methods to ensure analysis models effectively and sufficiently describe the domain.
• Knowledge of NAV CANADA’s organization, structure and information and key data sources.

Abilities:

• Ability to perform work in an environment where attention to detail, accuracy and timelines are a priority.
• Ability to ensure accuracy of work and reports through self regulated quality checks.
• Ability to understand the criteria involved in making a decision, thereby assisting others to make better decisions.
• Ability to adept at Systems Thinking: show an understanding of how people, processes and technology relate to each other and interact to create a system.
• Ability to collaborate, facilitate, Negotiate, Lead and Influence.
• Demonstrated ability to build rapport and interact effectively with all levels and across all areas of the organization.

Personal Suitability:

• Strong verbal and written communication skills and strong interpersonal skills with the ability to articulate assumptions, methods, and results to peers and management,
• A self-starter, with excellent time management and prioritizing skills, ability to work independently in a fast-paced environment and deliver solid action-oriented results quickly.
• Possesses critical thinking skills and meticulous attention to detail for precise problem-solving.

Working conditions:

• Travel maybe required.
• For this position, based out of Ottawa Head Office, NAV CANADA is recruiting top talent within a reasonable commutable distance, and we are offering the flexibility for new team members to work remotely or in a flexible work arrangement.

NAV CANADA is committed to building a skilled, diverse workforce reflective of Canadian society. If you do not believe that you match every job requirement listed on this job posting, we still encourage you to apply. NAV CANADA encourages a culture of learning and growth, and recognizes that although some technical skills are mandatory, many others can be taught.

Our Company strives to create an inclusive and barrier-free selection process and work environment. If you require accommodations during this competition process, please ensure that you inform the interview coordinator or hiring manager of any accommodation measures you may require. NAV CANADA will provide accommodations throughout the recruitment and selection process to applicants with disabilities as required.

The successful candidate must meet the security requirement of the position and be legally able to work in Canada.

We thank all applicants for their interest; only those selected for an interview will be contacted.

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