Systems Administrator IV

SUMMARY

The Systems Administrator is responsible for providing significant contribution to strategic technology planning and sustainment of technology stack.  This role the team member will also be responsible for provisioning, installation/configuration, operation, and maintenance of systems hardware and software, including or related to Windows Servers, VMWare, Veeam and Microsoft 365. 

DUTIES AND RESPONSIBILITIES include the following.

• Provide advanced support for technical issues
• Lead process for user account creation, change, and termination
• Monitor and assess IT systems
• Contribute to technology roadmap and work to keep in-step with industry changes
• Manage file system permissions and enterprise storage capacity
• Develop and maintain systems standard operating procedures
• Perform scheduled operating system patching
• Manage and maintain the creation of desktop images
• Research and recommend innovative and automated approaches for administrative tasks
• Develop and maintain configuration procedures and create/validate support documentation
• Provide on-call support as required to ensure sustainment of systems

SUPERVISORY RESPONSIBILITIES

None

SKILLS AND ABILITIES

• Knowledge/Experience in Windows Servers Required
• Microsoft Certifications preferred.
• Experience in Microsoft 365, Active Directory, Exchange, WSUS, WDS required
• Experience in Microsoft SQL, Azure SQL and general data management
• Experience in VMWare VSphere/VCenter, Veeam, Next-gen firewall and Aruba Networks or Cisco preferred
• Microsoft Azure, and Amazon Web Services (AWS) experience a plus
• Eight years minimum system administration experience.
• The ability to understand and follow instructions and the ability to concentrate.

• Excellent written, verbal, communication and interpersonal skills.
• The ability to get along with others or to be part of a team.
• Access to Export Control Information.

EDUCATION and/or EXPERIENCE

• Bachelor's degree (B.S.) from four-year College or University and 8 years of work related experience or an equivalent combination of education and experience.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position.  Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

This document does not create an employment contracts, implied or otherwise, other than an “at will” relationship.

CERTIFICATES, LICENSES, REGISTRATIONS

Desired: Microsoft 365 Administrator

WORK ENVIRONMENT/PHYSICAL DEMANDS 

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Work performed in an office and factory settings.
• Exposure to shop environment such as noise, dust, odors and fumes.
• Occasionally required to lift up to 40 lbs.
• Regularly required to sit, stand, bend, reach and move about facilities.
• Responsibilities sometimes require working evenings and weekends, sometimes with little advanced notice

A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties.  All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.  To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently.  The requirements listed in this document are the minimum levels of knowledge, skills, or abilities.

MD Helicopters, LLC. provides equal employment opportunities to minorities, females, veterans, individuals with disabilities, sexual orientation, and gender identity.