Job Requirements:
Essential Duties and Responsibilities:
- Establish and maintain safety compliance of aircraft, customers, facilities, and employee working environments. Address issues and provide corrective action as they warrant.
- Ensure compliance with all Federal directives and security requirements. Audit to ensure quality assurance.
- Ensure compliance for controlling of station expenses/cost and maintain an effective cost control program
- Coordinate vendor functions and acts as the liaison for local contracts
- Evaluate performance and implement appropriate measures to review service provided to customers
- Ensure compliance of all station manuals and monitor for current revisions and availability
- Ensure compliance of customer service, coordinate arrival, and departure dependability. Monitor and verify quality control.
- Establish effective and cost-efficient work schedules for all station employees.
- Participate in establishing interview, hiring, and workforce requirements.
- Coordinates provide training and ensure training requirements are met for all employees, i.e., new hire, recurrent, supplemental, and local training issues.
- Provide feedback, research, and response to customer complaints/compliments in coordination with Customer Relations.
- Establish employee recognition programs for station achievements, i.e., safety, performance, and revenue collect programs.
- Work to establish contract revenue and actively pursue opportunities to ensure station profitability.
- Perform all functions of a Station Agent.
- Responsible for all AD research
- Responsible for completing logbook entries.
- Responsible for Inspections
- Responsible for receiving logbooks.
- Working knowledge and ability to confirm proper compliance of all internal company forms, logbook entry procedure, maintenance response forms, and FAA forms as required
- Full understanding of aviation safety standards and safe operating practices
- Takes responsibility for individual and team actions, decisions, and results
- Ability to work under minimal supervision and to exercise independent judgment, discretions, and initiative
- Proven ability to set priorities, communicate objectives and meet deadlines
- Strong verbal written and presentation skills
- Ability to motivate others around safety initiatives