Company Alaska Airlines
The Team
Guided by our purpose, core values, and leadership principles, we are creating an airline people love. Our corporate teams set the strategies and operational plans to ensure the success of our company. Whether we use our expertise in accounting, human resources, finance, planning, legal, spaneting, or any of our operational divisions, our shared passion for travel and our guests is what motivates us to achieve excellence each day. If you share our passion for creating an airline people love, we want to hear from you.
Role Summary
The Senior Tech Ops Optimization Analyst is a subject matter expert responsible for optimizing the efficiency, safety, and quality of aircraft maintenance operations. As an individual contributor, this role focuses on optimizing maintenance processes, systems, and workflows while serving as a key liaison between IT and frontline technicians. Responsible for driving the modernization and transformation of IT solutions, and the development and analysis of productivity KPIs for the Technical Operations division.
Key Duties
Act as a subject matter expert to develop and recommend innovative process optimization strategies, implementing best practices to enhance efficiency, improve safety and quality, reduce costs, minimize downtime, and ensure compliance with industry standards and regulations.
Leads the modernization and transformation of Technical Operations IT solutions by replacing legacy systems with modern, integrated platforms designed to support both technicians and back-office employees. This includes leading the transition from paper-based processes to efficient, intuitive digital workflows that drive productivity and streamline operations
Collaborate with Technical Operations, Line Planning and Maintenance, teams to optimize work package development, align workload expectations, and identify resource needs, ensuring the efficient and effective completion of overnight maintenance tasks.
Collaborate with Tech Ops teams to evaluate, streamline, and standardize technical processes across the enterprise. This includes defining required skills and qualifications to perform routine and non-routine maintenance, refining work card structures, manual usage for task completion, and defining the skills and scope required for assigned work to optimize technician hours and task span times, and improving overall workflow efficiency.
Collaborate with maintenance teams, engineers, and other stakeholders to design and implement innovative maintenance solutions. Understands how maintenance issues arise and addresses them through work cards and manuals.
Leads initiatives to enhance maintenance productivity by utilizing process improvement techniques and principles such as Lean Manufacturing, Lean Six Sigma, and Kaizen.
With minimal direction from leadership, exercise considerable judgement to make decisions in analyzing and evaluating existing maintenance processes and workflows to identify areas for improvement.
Develop, maintain, and continuously improve detailed process documentation, standard operating procedures (SOPs), and work instructions to ensure clarity, consistency, and alignment with industry best practices and regulatory requirements.
Monitor and analyze key performance indicators (KPIs) to track the effectiveness of implemented improvements.
As a certified A&P technician ensures compliance with industry standards, regulations, and best practices in maintenance operations. Utilizing A&P expertise to guide and support maintenance personnel in adopting new processes, tools, and technologies.
Collaborate with supply chain and logistics teams to optimize inventory management and ensure timely availability of parts to support both scheduled and unscheduled maintenance needs.
Participate in continuous improvement initiatives and promote a culture of innovation and excellence within the maintenance organization.
Design periodic reporting solutions along with ad hoc reports as requested, for various leadership levels
Collaborates with the resource planning and industrial engineering teams to ensure alignment on assumptions for forecasted technician hour demand.
Influence stakeholders to enhance and improve the maintenance process.
Job-Specific Experience, Education & Skills
Required
4 years of experience in airline or aviation operations; or related area.
Bachelor’s degree with a focus in, aerospace, mechanical, electrical or industrial engineering or an additional two years of relevant training/experience in lieu of this degree.
FAA Airframe and Power Plant Certificate
Strong analytical and problem-solving skills with the ability to use data-driven approaches to identify and address issues.
High level of judgment in evaluating maintenance procedures, designing innovative solutions, and implementing industry best practices to minimize downtime, reduce costs, and ensure regulatory compliance.
Hands-On experience in aircraft maintenance or inspection to understand real-world applications. knowledge of aircraft maintenance processes, regulations, and best practices.
Excellent communication and interpersonal skills with the ability to work effectively in cross-functional teams.
Ability to manage multiple projects and priorities in a fast-paced environment.
Strong attention to detail and commitment to quality and safety.
Demonstrated change management, leadership and presentation skills
Advanced to expert proficiency in Microsoft Suite of tools and working knowledge of SQL, or other data management tools
High school diploma or equivalent.
Minimum age of 18.
Must be authorized to work in the U.S.
Preferred
Certification in Lean Six Sigma (Green Belt or Black Belt).
Proficiency in using simulation software, and statistical analysis tools.
Familiarity with regulatory requirements from organizations such as the FAA, EASA, or similar.
Airport SIDA Badge Requirements
Important notification for employees working at an airport or maintenance hangar: Employees will be required to obtain a SIDA badge provided by the airport authority and maintain good standing in order to keep their SIDA badge. Review theSIDA Badge Requirementsdocument for a comprehensive overview. If an employee does not qualify for a SIDA badge or has their SIDA badge pulled from them, the employee will be terminated.
Job-Specific Leadership Expectations
Embody our values to own safety, do the right thing, be kind-hearted, deliver performance, and be respanable.
Create a diverse and inclusive culture where all employees feel safe, included and they belong.
Salary Range
$112,000 - $168,000 / year
Salary Details
Pay will be based on multiple factors, including and not limited to location, relevant experience/level and skillset while balancing internal equity relative to other Alaska/Horizon employees. Alaska/Horizon is committed to fair, unbiased compensation along with competitive benefits in all locations in which we operate.
Note: We don’t typically hire at the top of the range.
Total Rewards
Alaska Airlines and Horizon Air pay and benefits can vary by company, location, number of regularly scheduled hours worked, length of employment, and employment status.
Free stand-by travel privileges on Alaska Airlines & Horizon Air
Comprehensive well-being programs including medical, dental and vision benefits
Generous 401k match program
Quarterly and annual bonus plans
Generous holiday and paid time off
For more information about Alaska/Horizon Total Rewards please visit our career site and view benefits.
FLSA Status Exempt
Employment Type Full-Time
Regular/Temporary Regular
Requisition Type Management
Apply by 7:00 PM Pacific Time on 2/21/2025
Location Seattle - Hangar
Regulatory Information Equal Employment Opportunity We are proud to be an Equal Employment Opportunity (EEO) and Affirmative Action (AA) employer that is committed to diversity, equity, and inclusion. We take affirmative action to ensure equal opportunity for all qualified applicants and employees and do not discriminate based upon race, color, religion, sex (including pregnancy, childbirth, reproductive health decisions, or related medical conditions), sexual orientation, gender identity, gender expression, national origin, age, protected veteran or disability status, genetic information (including family medical history), political views or activity, or other legally protected characteristics. We also consider qualified applicants with criminal histories, consistent with applicable federal, state, and local law. We may use your information to maintain the safety and security of Alaska Airlines and Horizon Air, its employees, and others as required or permitted by law. People of color, women, LGBTQIA+, immigrants, veterans, and persons with disabilities are encouraged to apply.
Government Contractor & Department of Transportation (DOT) Regulations Alaska Airlines & Horizon Air are regulated by the Department of Transportation (DOT – regulations, 49 CFR part 40) and all applicants are advised that post-offer and/or pre-employment drug testing will be conducted to determine the presence of marijuana, cocaine, opioids, phencyclidine (PCP) and amphetamines or a metabolite of these drugs prior to any offer or employment or transfer into a safety-sensitive position. Failure to submit to testing or positive indications of drug use will render the applicant ineligible for employment with Alaska Airlines/Horizon Air and any employment offer will be withdrawn.
I: Y - ASMG
L: LI-B
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Job Locations USA-WA-SeaTac
Requisition ID 2025-13885
Category Corporate & Operations
