Bombardier’s Business Aircraft London Service Centre in Biggin Hill is part of an award-winning network and is the flagship of Bombardier’s European operation. This Base and Line Maintenance Centre is the fastest-growing Service Centre in Europe and the largest Business Aircraft OEM in the UK. The facility has the capabilities to perform an array of maintenance checks, modifications and upgrades all from this site. Only 14 miles from London, Bombardier’s Biggin Hill Service Centre is ideally located to support operators in the UK region and beyond.
What are your contributions to the team?
- Adhere to General Work Requirements
- Review and analyze sales proposal to ensure that commitments for flat rates, special incentives, requirements for prepayments, early signing bonuses or any other special considerations are reflected in the invoice to the Customer and ensure Customer Project Manager is aware when necessary
- Review and analyze service order discrepancies and corrective actions in SAP ensuring that work performed is adequately described to adjudicate warranty and special programs
- Review and identify any labor, material, or outside service issues on work order (for example, cost/sell discrepancies, rates, discounts, cores returned, freight, and fuel) to ensure accurate billing to customer
- Prepare fiscal summary and reports concerning work packages to identify margin performance on service(s) performed
- Review preliminary invoices with Customer Project Manager to verify accuracy prior to sending to customer
- Prepare final invoice for customer(s)
- Complete process and administrative activities: electronic filing of invoice with OEM’s for claims, complete work order tracking system updates and close the work order
- Manage OEM invoice disputes and claims (from claim filing to resolving disputes and securing payments)
- Support the research for end Customer disputed invoices including issue credits and additional billings
- Monitor open and yet to be billed pipeline work orders
- Adjudicate warranty programs for Bombardier
- Interpret, adjudicate, prepare, and invoice Bombardier internal stakeholders and OEM(s) for service performed on customer aircraft for parts under warranty and for post warranty programs (ex. Smart Parts, Honeywell, Pratt & Whitney, and Rolls Royce)
- Verify and report on customer information for example, credit limit, warranties, and extended warranty programs
- Monitor open projects yet to be billed (WIP report)
- Adjudicate Bombardier warranty program with customer
- Interpret, prepare, and invoice Bombardier and vendors for service performed on customer aircraft and parts under warranty and post warranty programs, for example, Smart Parts, JSSI, Honeywell, Pratt & Whitney, and Rolls Royce
- Process complex work packages involving, for example, multiple payers, multiple warranty programs, complex vendor warranty programs (Rolls Royce, Pratt & Whitney, Honeywell)
- Prioritize, schedule, and coordinate workload and make job assignments for employees in assigned area
- Provide guidance, mentoring, training, and expertise to employees in assigned area to promote acquisition of job proficiency and performance improvement for day-to-day assignments
- Monitor sustaining activities, projects, and levels of customer service (e.g., performance metrics) for assigned area and report status, issues, and risks to immediate supervisor on a scheduled basis
How to thrive in this role?
- You hold a bachelor degree in Accounting or Finance.
- You have a minimum of 3 years of experience in invoicing with SAP.
- You have a minimum of 3 years of experience in aviation parts, maintenance, or aviation invoicing.
- You have thorough knowledge of invoicing modules in SAP.
- You have a working knowledge of aviation vocabulary.
- You have thorough knowledge of vendor warranty and post warranty programs.
- You have thorough knowledge of aircraft maintenance process.
- You have computer skills necessary to operate word processing, spreadsheet, database, email, and web-based applications.
- You have planning and organizational skills necessary to prioritize and coordinate workload within a multiple project setting.
- You have strong interpersonal skills necessary to develop and maintain effective working relationships with sales team, customers, peers, management, and other departments.
Bombardier is an equal opportunity employer and encourages persons of any race, religion, ethnicity, gender identity, sexual orientation, age immigration status, disability or other applicable legally protected Characteristics to apply.
Whether your candidacy is moving on to the next step of the hiring process or not, we will keep you informed by email or by phone.
Join us at https://bombardier.com/en/careers/career-opportunities
Your ideas move people.
Job Aviation Warranty and Invoicing Analyst
Primary Location Biggin Hill Service Center
Organization Bombardier Services (UK)
Employee Status Day job
Requisition 7643 Aviation Warranty and Invoicing Analyst
